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Average Customer Rating
4.9 out of 5

With so many wonderful members of our Thornley team working around the clock to give you holiday home happiness, we thought a regular blog on who they are and what makes them tick would be a good read! After all, there’s no one who knows our holiday parks quite like our park managers or customer service sales advisors so who better to ask for local tips and holiday home tricks!


Charlotte Wilton-Jones

How long have you worked for Thornley Leisure?

Seven years.

What do you most enjoy about your role?

I enjoy speaking to our customers and introducing them to our nine holiday home parks and helping them find the perfect park for either holiday home ownership or finding the right park for customers to take their holidays.

I can most likely be found:

Speaking on the telephone all day and making appointments for customers to take park tours with our park managers. I also greet customers in our information centre in Conwy and help them with booking holidays with us or provide information they’re looking for in holiday home ownership.

I spend my time off:

Running around Snowdonia or hiking up mountains! Also you will find me on my paddle board at one of the local lakes!

I enjoy our Conwy Holiday Home Advice Centre because:

It’s easy to get to and Conwy is a lovely small town where there are lots of nice coffee shops and places to eat.

My advice to people looking to own a caravan would be:

Finding the right location is the most important step.

My must see/do advice for the local area would be:

If you like running, walking and exploring like me, the best place I would recommend is spending time in the Snowdonia Mountain range as there is lots to see and do and the scenery is amazing. If you have a paddle board I would also recommend taking it to Llyn Geirionydd, Llyn Padarn, Llyn Mymbyr and there are also some great beaches on Anglesey to take your board to.

Any parting words, Charlotte?

Come and see me for a coffee and a chat in our Holiday Home Advice Centre in Conwy!

Charlotte has some great knowledge on the local area, so if you’re looking to own a holiday home in one of our nine stunning destinations request a call back from her today!

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